NDA Disability Equality Training

The NDA has developed a free eLearning module to provide basic Disability Equality Training to public sector staff in Ireland. The training module is available now at eLearning Centre. The training content includes an overview of disability in Ireland, including statistics and relevant legislation.
 

The training shows some of the barriers faced by customers with disabilities and explains how good customer service can get over these barriers. Trainees learn how to engage with a person with a disability in a customer services setting. You can print their own certificate after finishing all parts of the eLearning module successfully.