Glossary H - K
Holistic
In the context of service delivery, a holistic approach is one focused on the service user’s total life needs and priorities. Responses are planned in an integrated way, with the aim of helping to enhance the person’s whole quality of life.
Hydrotherapy
A form of therapy where the effects of immersion in warm water and the physiological effects of exercise can be combined to benefit the person.
Individual Service Plan (ISP)
The individual service plan is a written document prepared by an interdisciplinary team describing the individual needs of a person and the goals of the services to be provided.
Interdisciplinary
This model of team working provides a formal structure for interaction and communication among team members and encourages them to share information. Each team member is responsible for developing the goals relating to their professional discipline as well as contributing to the joint service plan. Parents and family members are usually part of the team.
Interdisciplinary Assessment Team
The team is comprised of professionals from several disciplines. Evaluation can be a mixture of joint and individual assessment. The members collaborate with each other to interpret their findings and design intervention programmes.
Key Worker
An identified and agreed person who will be your main point of contact.

